HOW TO ORDER

Send an Emotion in 4 Simple Steps

"Hi, I'm Elena. I wanted the process of ordering your flowers to be as simple and enjoyable as receiving them. Let me walk you through these few steps: you'll see, it will only take a moment."

Here's how it works:

STEP 1: Choose your creation. Explore our catalog and get inspired. Once you've found the bouquet or plant that speaks to your heart, select it and choose your preferred size.

STEP 2: Enter Details and Your Dedication. Fill out the required fields. In the "Add Dedication" field, you can write your personal message. We'll include a free Dedication Card (€4 value) , which the master florist will handwrite. If you want complete confidentiality, you can select the 100% Anonymous option: this way, the recipient will receive the dedication, but your identity will remain protected.

STEP 3: Provide the Data for a Perfect Delivery This is the most important part to ensure a successful surprise:

• Full address: Street, house number, town, postcode… a precise address is the first guarantee of punctual delivery.

• Name on the bell: A small, essential detail for our local florist partner!

• Recipient's phone number: Don't worry, we won't spoil the surprise. We'll use this contact information. only in case of real logistical need (e.g., doorbell unreachable) and never to anticipate delivery. Remember: your flowers won't travel in generic courier boxes or vans, but will be hand-delivered by your local partner florist or their dedicated staff.

• Delivery Notes: This field is valuable! Please provide specific office hours, a hospital department, or any other useful logistical details.

STEP 4: Make a Secure Payment & Get a 5% Discount. Choose your preferred payment method: Credit/Debit Cards, Apple Pay, Google Pay, or Instant Bank Transfer . By choosing Bank Transfer, you'll automatically receive a 5% discount applied immediately to your flower cart! All transactions are protected by advanced SSL encryption and 3D Secure protocols.

One Last Tip from Elena

Before confirming, please carefully review the information you entered. A quick check is the best guarantee for a timely delivery and a perfect surprise. If you have any questions, remember that we're here to help.

Need help or have a special request?

• Check out our page The Delivery for all details on times and methods.

• Contact us directly: Our team is at your complete disposal via email at info@fiorionline24.com or on WhatsApp/phone at +39 351 370 48 56.

• Trust those who have already chosen us: "Quick and easy ordering process, flawless delivery!" – Read our customers' reviews on Trustpilot ⭐⭐⭐⭐⭐.