Terms and Conditions (EU)

Terms and conditions were last updated on June 11, 2025

1. Introduction

These Terms and Conditions apply to this website and to transactions relating to our products and services. You may be bound by additional contracts relating to your relationship with us or any products or services you receive from us. If any provision of the additional agreements conflicts with any provision of these Terms, the provisions of these additional agreements will control and prevail.

2. Constraint

By registering for, accessing or otherwise using this website, you agree to be bound by these Terms and Conditions set forth below. Simply using this website constitutes knowledge and acceptance of these terms and conditions. In some special cases, we may also ask you to explicitly consent.

3. Electronic communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically on our website or by sending you an email, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.

4. Intellectual Property

We or our licensors own and control all copyright and other intellectual property rights in the Website and the data, information and other resources displayed or accessible within the Website.

4.1 All rights are reserved

Unless the specific content requires otherwise, you are not granted a license or any other right under any copyright, trademark, patent or other intellectual property right. This means that you may not use, copy, reproduce, perform, display, distribute, incorporate into any electronic means, alter, decompile, transfer, download, transmit, monetize, sell or commercialize any of the assets of this website in any form, without the with our prior written permission, except and only to the extent otherwise provided in mandatory legal regulations (such as the right to quote).

5. Newsletter

Notwithstanding the foregoing, it is possible to forward our newsletter in electronic form to other persons who may be interested in visiting our website.

6. Third Party Property

Our website may include hyperlinks or other references to websites of other parties. We do not control or review the content of other party websites that are linked to this website. The products or services offered by other websites are subject to the applicable Terms and Conditions of these third parties. The views expressed or the material appearing on these websites are not necessarily shared or endorsed by us.

We will not be responsible for the privacy practices or the content of these sites. You bear all risks associated with the use of these websites and any linked third-party services. We will not accept any liability for any loss or damage howsoever caused, arising from your disclosure to third parties of any personal information.

7. Responsible use

By visiting our website, you agree to use it only for its intended purposes and as permitted by these Terms, any additional agreements with us, and applicable laws and regulations, as well as generally accepted online practices and guidelines of the sector. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) harmful computer software; use any data collected from our website for any direct marketing activities, or conduct any systematic or automated data collection activities on or in relation to our website.

You are strictly prohibited from engaging in any activity that causes, or may cause, damage to the Website or that interferes with the performance, availability or accessibility of the Website.

8. registration

You can register for an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of your passwords and account information, and you agree not to share your passwords, account information, or secure access to our Website or Services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After your account is closed, you will not attempt to register a new account without our permission.

9. Refund and Return Policy

9.1 Right of withdrawal

Since these are fresh flowers packaged to measure, the right of withdrawal can be exercised only if the order has a delivery beyond 14 days after the date of purchase. For orders with delivery on the same day, or already in the process of preparation or packaging, the right of withdrawal will be partial, as the goods are perishable and personalized.

9.2 Effects of withdrawal

If the right of withdrawal applies as specified in point 9.1, we will refund all payments made, including standard shipping costs, within 14 days of your communication of withdrawal. The refund will be made using the same payment method chosen or by bank transfer. However, for orders of fresh flowers already packaged or delivered for the same day, the refund will be partial. If you are entitled to a partial refund, this will be calculated by deducting any costs already incurred for the preparation of the order. 

9.3 Transaction costs in case of cancellation

If you decide to cancel an order already paid online, the refund amount will be subject to the deduction of transaction fees. These fees, which cover the fees incurred by the company both at the time of payment and during the processing of the refund, are generally equal to 10% of the total amount of the order. 

10. Presentation of ideas

Do not submit any ideas, inventions, works of authorship, or other information that may be considered your own intellectual property that you would like to submit to us, unless we have first signed an intellectual property agreement or non-disclosure agreement. If you disclose it to us absent such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

11. Termination of Use

We may, in our sole discretion, at any time modify or terminate your access, temporarily or permanently, to the Website or any services on it. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of your access to or use of the Website or any content you may have shared on the Website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you contributed or relied on are permanently lost. You may not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

12. Warranties and Liability

Nothing in this section shall limit or exclude any warranty implied by law which it would be unlawful to limit or exclude. This website and all contents on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the Content. We do not guarantee that:

• this website or our products or services meet your needs;
• this website will be available in an uninterrupted, timely, secure or error-free manner;
• the quality of any product or service purchased or obtained from you through this website will meet your expectations.

Nothing on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you need advice you should consult an appropriate professional.

The following provisions of this section will apply to the fullest extent permitted by applicable law and will not limit or exclude our liability in relation to any matter that would be illegal or unlawful for us to limit or exclude our liability. In no event will we be liable for any direct or indirect damages (including damages for lost profits or revenue, loss or corruption of data, software or database, or loss or damage to property or data) incurred by you or any third party. part, resulting from your access to or use of our website.

Except to the extent that any additional contract expressly states otherwise, our utmost liability to you for all damages arising out of or relating to the website or any products and services marketed or sold through the website, regardless of the form of legal action which imposes liability (whether in contract, fairness, negligence, willful conduct, wrongdoing or otherwise) will be limited to the total price you paid to us to purchase such products or services or use the website. This limit will apply in aggregate to all your complaints, actions and causes of action of any kind and nature.

13. Privacy

To access our website and/or our services, you may be asked to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any e-mails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see ours Privacy Statement and our Cookie Policy.

14. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any part of our website due to your disability, we ask that you notify us by including a detailed description of the problem you have encountered. If the problem is easily identifiable and solvable in accordance with industry standard IT tools and techniques, we will promptly resolve it.

15. Export Restrictions / Legal Compliance

Access to the Website from territories or countries where the Content or the purchase of products or Services sold on the Website is illegal is prohibited. You may not use this Website in violation of United States export laws and regulations.

16. Assignment

You may not assign, transfer or subcontract any of your rights and / or obligations under these Terms and Conditions, in whole or in part, to third parties without our prior written consent. Any alleged assignment in violation of this Section will be void.

17. Violations of these terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the site web, by contacting your Internet service provider to request that they block your access to the website, and/or take legal action against you.

18. Indemnification

You agree to indemnify, defend and hold harmless us, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these terms and conditions, and applicable laws, including intellectual property rights and privacy rights. It will promptly reimburse us for our damages, losses, costs and expenses related to or resulting from such claims.

19. Waiver

Failure to enforce any of the provisions set forth in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the subsequent right to enforce any individual provision.

20. Language

These Terms and Conditions will be interpreted and intended exclusively in Italian. All notices and correspondence will be written exclusively in that language.

21. Full agreement

These Terms and Conditions, along with ours privacy statement e cookie policy, constitute the entire agreement between you and HIT4FLOWERS LLC in relation to your use of this website.

22. Update of these terms and conditions

We may update these Terms and Conditions from time to time. The date at the top of these Terms and Conditions is the last revised date. We will provide you with written notice of any changes or updates, and the revised Terms and Conditions will become effective on the date we provide such notice. Your continued use of this website following the posting of changes or updates will be deemed notice of your agreement to abide by and be bound by these Terms and Conditions. To request a previous version of these Terms and Conditions, please contact us.

23. Choice of law and jurisdiction

These Terms and Conditions are governed by the laws of the United States. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of the United States. If any part or provision of these Terms and Conditions is held by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision shall be changed, eliminated and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions shall not be affected.

24. Contact information

This website is owned and operated by HIT4FLOWERS LLC.

You can contact us regarding these Terms and Conditions by writing to us or sending us an email at the following address: info@fiorionline24.com
30 N GOULD ST STE R SHERIDAN, WY 82801

25. Download

You can also download our Terms and Conditions in PDF format.